human development, social justice and sustainable social systems

Knowledge Management

24 - 26 SEPTEMBER 2019

We are inviting colleagues from Caritas Europa member organisations to the second knowledge management (KM) workshop that takes place from Tuesday 24 September 14:00 to Thursday 26 September 13:00 in Vienna, Austria.

Anyone seeking to improve knowledge sharing practices in his/her organisation and eager to get to grips with some practical tools and approaches is welcome!

Please note that 1 person per organisation can register. Exceptions need to be explicitly motivated. Participation of a second person from the same organisation will not be covered by Caritas Europa.

About the workshop

Caritas is PEOPLE centred and this workshop will have a people focus:

  • What are the main KM issues related to people in our organisations? Examples: HR to do KM work; turnover challenges and meetings. How do we deal with them?
  • What are the tools and practices that will help us improve in relation to these KM issues? We will receive expert advice, solutions and ‘quick wins’ and revisit existing network-wide tools.
  • More generally: How can you address the weaknesses you identified in your organisation regarding KM issues related to ‘people’? Start drafting an action plan!

 The workshop is designed for you to:

  • Get to know more about people-centred KM tools and approaches and to practice some of them.
  • Get concrete ideas for a KM action plan to improve your organisation’s people-centred KM, based on the results of the assessment you did before coming to the workshop and actually start drafting your plan.
  • Give your feedback to help improve and finalise the Caritas Europa KM self-assessment tool!

 You can expect a lot of practice, dynamic group work and concrete results.

Please come prepared!

Before the end of August, participants will receive the detailed programme and the draft knowledge management self-assessment tool that the KM task force is developing.

Knowledge management expert Ruth Jolly (ima international) will facilitate the event.

Practical information

Registration deadline: 2 September 2019

Travel and accommodation will be reimbursed according to the CARES and CE travel support (CETS) mechanisms. Download the expenses claim form.

Participation Fee: € 100 pp

Workshop venue: Deutschordnungshaus: Singerstrasse 7, Vienna (metro Stephansplatz)

Accommodation: Magdas hotel: Laufbergergasse 12, Vienna (metro Praterstern) 


Registration for this event is closed


Vienna, Austria


24 – 26

further information

Miriam Pikaar
Institutional Development Officer
Tel: +32 (0)2 235 03 99