human development, social justice and sustainable social systems
Collaboration Across Teams
Why is this important?
The success of KM depends on collaborative practices. Effective knowledge sharing, transfer and co-creation requires a supportive, collaborative culture that encourages transparency and trust– and organisations that succeed in this will generate efficiencies and achieve stronger strategic outcomes. Collaboration facilitates learning by combining knowledge from different disciplines, experiences and expertise. It also fosters a shared understanding of needs, increases trust and transparency, contributes to the creation and socialisation of shared institutional memory, and reduces risk around power relations (e.g. certain individuals are “in the know”) and dependency on personal relationships for information.
Desired Outcomes (linked to the Assessment Tool)
The organisation has a KM framework/strategy/improvement plan, which is:
The organisation has systems and processes (informal and formal) which enable knowledge sharing effectively across teams.
The organisation has incentivised collaboration.
The organisation demonstrates a consistent culture of appreciation for each stage of the knowledge cycle.
Examples of actions/practices you can implement within your organisation to foster collaboration across teams
Work with your IT staff to review the functionality of collaborative spaces on existing platforms (such as an intranet) and current usage/uptake by employees.
Establish regular coordination meetings between managers within and between units/divisions.
Profile and celebrate cross-functional / cross-organisational pieces of work.
Create opportunities for unexpected, unusual collaborations (e.g.: invite members of different teams and functions together to work on short, discrete initiatives [such as improving environmental footprint; well-being; community outreach; Covid-19 local responses, etc.]).
Schedule unit/team/department “Open Door” sessions (online or in person) as part of induction processes.
Conduct “Failure Fairs” or appropriate activities that demonstrate the importance of openly collaborating to learn lessons from failures.
Guidance, Tools and Case Studies from Member Organisations