human development, social justice and sustainable social systems
Strategy and Governance
Why is this important?
It is the role of governance to provide strategic direction and to support revisions which strengthen organisational structures and/or processes. Thus, to increase your chances of success, it is critical that governance structures support efforts to implement KM systems, approaches and practices. In whatever form your organisation chooses to express its approach to KM and its direction (be it a strategic framework, a strategy or an organisational improvement plan, for example), effective governance is critical – as there is no assurance of success without accountability, oversight and leadership.
Desired Outcomes (linked to the Assessment Tool)
The organisation’s leadership is keen to improve the organisation’s KM
A working/steering group regularly monitors progress against KM-specific indicators and the KM framework / improvement plan.
The organisation’s leadership receives updates from the key focal points supporting KM.
Leadership recognises the need to allocate sufficient resources to tackle problems found.
Leadership reports on KM initiatives and progress to the Board.
Examples of actions/practices you can implement within your organisation to develop/support KM governance
Meet with a selection of managers to assess their support for driving improvements around KM, making a clear case.
Advocate for establishing a working/steering group. With management support gained, bring the proposal to a senior leader who can sponsor the project.
Establish a traffic-light project management system that is easy to review and assess the current status of indicators associated with your KM framework/strategy/improvement plan.
Guidance, Tools and Case Studies from Member Organisations