human development, social justice and sustainable social systems
Strategy and Governance
Knowledge Management Frameworks
Why is this important?
A KM framework typically outlines how your organisation defines its understanding of KM, the priority areas of focus, and the content and scope of your ambition for improvement. Its purpose is to articulate the purpose and goals, to generate common understanding, and to encourage uptake of the organisation’s action plan in the field of KM. We use framework here to cover strategy or (improvement) plan – whatever approach and term best suit your context. The KM framework should closely relate to the organisational strategy, objectives and monitoring system. This ensures alignment, uptake, credibility, visibility and impact.
In even its most basic format, a KM framework can provide organisations with a plan to better manage information and knowledge for the benefit of the organisation. A good KM framework can motivate senior management to commit to KM initiatives and earmark resources for their implementation, and can describe measurable indicators to monitor progress.
Desired Outcomes (linked to the Assessment Tool)
The organisation has a KM framework/strategy/improvement plan, which is:
aligned to wider organisational aims and objectives.
approved by governance /leadership.
resourced appropriately (financial, staff and material resources).
communicated to all staff.
supported by all staff, who understand their individual contributions and the organisational goals.
designed with measurable indicators.
reviewed, monitored and updated on a regular basis.
Examples of actions/practices you can implement within your organisation to embed a KM framework